a friend who shall remain nameless sent me this following email today explaining a horrendous work situation that pervades all of the B&N stores. I feel it is my duty to share this with you fine book readers, cafe drinkers and magazine perusers. With so much unemployment in this country, it is sad to think that a business, especially a BOOK business, is harassing its help. Please read below:
The Assistant Manager and the Supervisor both told me that they were actively looking for another job and they advised me to do the same. This new Manager is being really difficult and she's actively promoting the head honcho's (one of whom is her cousin) agenda, which is basically to run people into the ground so that they will eventually quit and the store can have a revolving door of "new" employees every year or so. She let it slip at a manager's meeting that the company is looking for young, strong "shelving machines" who are available at any hour to do any task, and they are to be written up for the smallest infraction so that there will always be adequate ammunition to fire them, especially if they start making too much money. Literacy, sales ability, book knowledge, all of that is pretty much irrelevant. The important thing is youth, bodily strength and the willingness to do conform to any situation/treatment for the least amount of money. Her typical MO is to stride out of her office, complain about something, issue some last-minute, unreasonable sort of directives ("oh, before you leave could you manage to set up the new gift display for me", a job that takes about 40 minutes to do properly but the person has to leave in 15 -then she can complain that they did a sloppy job or didn't finish or whatever) criticize a few things or people and then stroll back into her office and make personal phone calls. I wish I knew someone with some real power, not against her, she's just a pawn, but against this sort of "company policy". It's outrageous. And the kicker is that no one can easily go anywhere else because there are no decent jobs out there for them to go to....ugh.
more to follow
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